What Consumers Really Want from their Advisers
SYDNEY: 12 March 2013 – What financial advice clients really want from their advisers is a strong professional relationship.
This is one of the findings of New Frontiers, a white paper which assessed the views of over 12,000 financial advice clients over a period of four years, conducted on behalf of the Association of Financial Advisers (AFA) by Business Health, sponsored by AIA Australia.
Speaking at the launch of the white paper in Sydney today, AFA CEO Brad Fox said the research reveals that clients rate the relationship aspects of the financial advice process most highly. “Relationship aspects include the business relationship, the professionalism and the support staff of the advice practice,” – Read More
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